Refund and Cancellation
At Rhodium Power LLP, we strive to provide seamless services for buying, selling, and trading preowned and new cars. This policy outlines the terms regarding refunds and cancellations for transactions made with us.
1. Refund Policy
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Vehicle Purchases: All vehicle sales are final. Refunds will not be issued once the sale is completed and ownership has been transferred.
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Deposits or Advance Payments: Deposits made to reserve a vehicle are non-refundable unless Rhodium Power LLP is unable to deliver the vehicle due to unforeseen circumstances.
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Additional Services: Refunds for any additional services, such as inspection or evaluation fees, will not be provided once the service has been rendered.
2. Cancellation Policy
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Vehicle Reservations: Cancellations for reserved vehicles must be made within 24 hours of placing the reservation. Failure to cancel within this timeframe will result in forfeiture of the deposit.
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Service Bookings: Cancellations for services like inspections or valuations must be made at least 12 hours before the scheduled time. Late cancellations may be subject to a cancellation fee.
3. Exceptions
Rhodium Power LLP reserves the right to provide refunds or waive cancellation fees under the following circumstances:
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Errors or discrepancies in vehicle details provided by us.
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Cancellation of services due to delays or issues caused by us.
4. How to Request Refunds or Cancellations
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Contact our team at [Insert Email Address] or [Insert Phone Number] with your transaction details.
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Requests will be processed within [Insert Timeframe, e.g., 5-7 business days].
5. Contact Us
For further assistance regarding refunds or cancellations, please reach out to:
Rhodium Power LLP
Email: [Insert Email Address]
Phone: [Insert Contact Number]
Address: [Insert Physical Address]